Privacy Policy
Effective Date: 23 June 2020
1. Introduction
Welcome to Ziyka Restaurant. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number.
- Reservation Details: Date, time, number of guests.
- Payment Information: Credit card details or other payment information (processed securely through third-party services).
- Other Information: Any other information you provide to us voluntarily, such as feedback or special requests.
3. How We Use Your Information
We use your personal information for the following purposes:
- Reservations: To manage and confirm your bookings.
- Customer Service: To respond to your inquiries and provide support.
- Marketing: To send promotional materials, if you have opted in to receive them.
- Operational Purposes: To improve our services and operations.
4. Data Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third parties that provide services on our behalf, such as payment processors and reservation management systems.
- Legal Requirements: If required by law or to protect our rights and the rights of others.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website usage. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
7. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Update: Request corrections to inaccurate or incomplete information.
- Delete: Request the deletion of your personal information, subject to legal and contractual obligations.
To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@ziykarestaurant.com.au
Address: 234-236 Lygon St, Carlton VIC 3053
Thank you for choosing Ziyka Restaurant. Your privacy is important to us.